What are your business hours?
Hair Tyme is open 24 hours. Additional service charges apply between 8pm-6am.
Do I have to make an appointment?
Although appointments are preferred, we accept walk ins between 10am-8pm Monday - Saturday.
How far in advance should I book my appointment?
We recommend all clients scheduling their appointments at least 36 hours before proposed appointment. We highly recommend pre-booking appointments before leaving the salon if you have a preferred stylist. Book appointment now.
Will you remind me of my appointment?
Yes. Your appointment will be confirmed 24 hours in advance.
Can I come in for a consultation?
Yes. We love to meet our clients, find out what their hair goals are and how we can reach those goals together. We do this free of charge by appointment only.
When should I arrive?
We suggest that you arrive 10 minutes prior to your scheduled appointment. This will allow you the opportunity to change, relax and to let the staff know of any special requests or questions that you might have.
What if I need to cancel my appointment?
Although we know unforeseen circumstances may arise that prohibit you from giving us proper notification for missing appointments, 48 hours notice of appointment changes is requested. Appointments that are missed without notification will be charged 20% of the price of the services.
What if I am late?
If you find yourself running late for an appointment, please call our Customer Care Coordinators and let them know so that they can inform your Service Provider to see if it would effect any other clients scheduled that day. We will always do our best to accommodate you when it is possible.
Can I buy hair at Hair Tyme?
Yes. We offer a variety of extensions and are available to assist with your selection.
Can I buy hair at Hair Tyme and get it installed at another salon?
Yes. We offer a variety of extensions available for purchase online or in store pick up.
Can I bring my own hair to get installed?
Yes. We also install extensions purchased from outside vendors.
I do not have time time to come in for an install. Do you make wigs?
Yes. Hair Tyme makes custom wig units for clients on the go.
Is the deposit applied to my TOTAL service amount?
Yes. The deposit you pay to reserve appoint will be applied to your total cost of service.
Do you share my personal information (address, email, phone) with anyone else?